Tips for more security online

Recognise threats, protect your personal information, and keep your account safe.

Overview

Account security starts with unique passwords, a reputable password manager and multi-factor authentication. Keep devices and applications updated.

What to consider

Fraudsters may imitate financial institutions through email, text messages or calls. Be cautious about urgent requests, unfamiliar links and instructions to transfer funds.

Key takeaways

Access accounts using a saved official address, check transaction alerts and contact support through verified channels if you suspect fraud.

Recognising common attacks

Fraudsters may impersonate a financial institution through emails, text messages, calls or convincing websites. They often create urgency and ask for passwords, one-time codes or transfers. A message that appears to come from a known sender is not proof that it is genuine.

Practical account protection

Use a unique password and a password manager, enable multi-factor authentication where available and keep devices updated. Access financial services through saved official addresses or trusted apps rather than links in unexpected messages. Never share authentication codes with a caller.

Responding to suspicious activity

If an account may have been compromised, contact the provider through an independently verified channel, change credentials and review recent activity. Preserve suspicious messages as evidence. Acting quickly can limit damage, but no technical safeguard replaces careful verification.

Questions to revisit

Before making a decision, ask what could go wrong, which assumptions must hold and how the position would affect your portfolio if markets move against you. Compare the potential benefits with the costs, complexity and liquidity constraints. A decision that fits your goals and time horizon is more useful than trying to predict every market movement.